United States: 1-888-214-1951Canada: 1-888-214-1951
United Kingdom: 0800-051-6701Other Countries (international call rates apply) +1-888-214-1951
TRIPLE BONUS, GET UP TO $400 FREE!

Withdrawal Methods

The following is a summary of the Withdrawal options:

Please note: All time frames are calculated in Business Days (Monday through Friday), and from the time the ' 24-hour reverse withdrawal ' period has elapsed.

Withdrawal Methods Time Frames Description

Checks

15 - 21 working days (normal mail)
3 - 5 working days (courier service)
  • Checks are delivered to your physical address.
  • FREE delivery for all checks by normal mail.
  • FREE delivery by courier service if withdrawal is greater than $1,000 / $35 delivery charge if withdrawal is less than $1,000.
3 - 6 working days
  • Receive your funds directly into your bank account.
  • Canadian customers = EFT applies (No fees).
    European customers = Bank wire applies (If withdrawal is less than 250 tokens, a wire fee of 25 tokens will be charge.
2 working days
  • Casino's fastest payout option.
  • Funds paid directly into your NETeller account.
  • Have access to your funds with an ATM card.
  • Not Available for US, Canadian and Turkish players.
24 - 72 hours
  • Funds paid directly into your EcoCard account
  • Once your withdrawal is in your EcoCard Account, you can use it at other merchants, send money to other people or withdraw it from your EcoCard account
2 working days
  • No limit to amount that can be paid to your Click2Pay account.
  • Access your funds via a global ATM network.
Initial withdrawal 5 - 8 working days Subsequent withdrawals 3 - 5 working days
  • Withdrawal is processed straight back to the bank account you used to make your. eCheck deposit.
  • The money does not go into your eCheck account, but straight into the bank account used to fund eCheck.
2 working days
  • Transfer your funds to your Payspark ATM account, and access your funds via an ATM card, or use the money at other merchants
2 working days
  • Receive withdrawals directly into your MoneyBookers account
  • Have access to your funds with ATM card via extensive ATM network
     

How do I check the progress of my cash-in?

When a cash-in is made it remains in a pending cycle, where a player has the option of reversing any amount of the cash, for a period of 24 hours. This process eliminates the need to wait for payment of a cash-out before a player repurchases again. Once the cash-out has passed through the pending cycle it moves automatically forward for processing. Should you wish to track the process of your cash-out, you can click on ‘CashCheck’, which will give you an update on exactly where in the system your cash-out is.

Should you have any queries about the status of your cash out, please contact support@grandmondialsupport.com.


 
Please note that we no longer accept players from the United States of America.